Refund &Cancellation.
Last Updated: October 23, 2026
1. Overview
This Refund & Cancellation Policy explains how cancellations and refunds work for paid FOLW plans purchased through Paddle, which acts as the merchant of record for those transactions. It forms part of our Terms of Service.
2. Free Plan
The free plan is provided at no charge. No payment, cancellation, or refund is required to use it.
3. Subscriptions and Cancellation
- Paid subscriptions renew automatically until cancelled.
- You can cancel at any time through the billing section of your account or the Paddle customer portal. Cancellation takes effect at the end of the current billing period.
- You keep access to paid features until the end of the period you have already paid for. We do not provide partial-period refunds except where required by applicable law.
4. Founding Member
The Founding Member purchase is a one-time payment that grants permanent Pro entitlements and a profile badge. Except where required by applicable law, it is non-refundable.
5. Refunds
Refunds are handled in accordance with applicable law and Paddle’s policies. If you believe you are entitled to a refund, contact us at contact@breaker.space with the email address used for the purchase and any relevant transaction details. Approved refunds are returned to the original payment method; processing times depend on the payment provider and your bank.
6. Chargebacks and Disputes
If you have a billing concern, please contact us first so we can try to resolve it. Filing a chargeback or payment dispute without contacting us may result in temporary suspension of paid features while the dispute is investigated.
7. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will update the “Last Updated” date above and, where appropriate, notify you. The Policy in effect at the time of your purchase applies to that purchase.
8. Grievance Officer and Contact
- Grievance Officer: BreakerSpace Pvt. Ltd.
- Email: contact@breaker.space
- Phone: +91 974 141 1877
We will acknowledge complaints within the timelines required by law and endeavour to resolve them within fifteen (15) days or such period as may be prescribed. For general product enquiries, contact hello@folw.me.
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